Membership Terms and Conditions

These Membership Terms supplement the  Services Terms & Conditions for A Handcrafted Business. Together, these form your full agreement with us.
 

1. Application of Terms and Conditions

1.1. These terms and conditions ("Terms") apply to The Make More® Club ("Membership") including Turning Point ("Pass"), a free, time-limited access pass, both operated by Nicola Smith trading as A Handcrafted Business ("we" or "us"). By joining the Membership, you agree to these Terms. They take priority over any other terms or conditions, whether written elsewhere, implied by law, or assumed through custom or past dealings.

Our agreement with you (the "Contract") begins when you apply to join the Membership and continues until it is ended in line with these Terms. In these Terms, "You" means the person or business joining the Membership.

1.2. These Terms should be read in conjunction with our Website Terms of Use, Privacy Policy and Acceptable Use Policy (all of which can be found on our website www.ahandcraftedbusiness.com ("Site")).

1.3. Any content posted or submitted by you to our Site or to our Facebook Group in the course of your Membership is subject at all times to the Acceptable Use Policy.

2. Membership

2.1. The Make More® Club is a single-tier monthly membership for product-based business owners. Membership runs on a rolling monthly basis (or annually, where that option is taken) and continues until cancelled in accordance with these Terms. There is one level of membership - all members receive the same access and benefits.

Membership includes access to the monthly masterclass and the supporting sessions and resources provided inside The Club, as described on the membership sales page at the time of joining. Members may stay for as long as they wish, or cancel at any time, and the specific content, sessions, and benefits included may change or be updated from time to time.

2.2. We may refuse membership to any person or business at our discretion and we are not obliged to give a reason.

2.3. Membership continues until ended by either of us in line with clause 6 below.

2.4. You must keep your login details and password confidential and not share them with anyone. Please tell us immediately if you become aware of any unauthorised use of your account. You are responsible for any claims, losses, or costs (including professional fees) arising from unauthorised use of your account.

2.5. The Membership materials are hosted on secure third-party servers. We take all reasonable steps to keep content available throughout your Membership, but we accept no liability if any content is temporarily or permanently unavailable, corrupted, deleted, or fails to be stored - including content added by you or other members.

2.6. The materials and support provided through your Membership are intended to guide and help you grow your business. You remain responsible for your own business decisions and any action you take as a result.

3. Payment

3.1. The price for the Membership is as set out at checkout, and you can pay using the methods shown there. The Club can be paid for as a monthly subscription, an annual subscription, or a one-off single month. Where you choose a monthly or annual subscription, you agree that we may take the recurring payments automatically when due, without needing further consent or notice each time.

3.2. Annual memberships are paid upfront for 12 months and renew automatically each year unless cancelled before the renewal date. We'll email you ahead of an annual renewal as a reminder. Monthly memberships renew automatically each month unless cancelled. You can cancel at any time from your account > billing (see clause 6) - your access then continues until the end of the period you've paid for.

3.3. Subscription payments are taken automatically through our payment provider. If a payment fails, the provider will automatically attempt to take it again over the following days, and we'll email you to let you know. While a payment is outstanding, your access to the Club membership area will be temporarily paused until payment is up to date (access to the Facebook community is not affected). If payment cannot be collected after several attempts, your Membership will be treated as cancelled.

3.4. No VAT is chargeable under our current registration status, so the price shown at checkout is the total you pay.

3.5. Your membership price is held for as long as you remain a continuous member - if we increase prices, your rate won't change while your membership stays active. If you cancel and later rejoin, you'll pay the price in effect at the time you rejoin, which may differ from your previous price. Prices are not held or reserved after cancellation.

3.6. All payments are non-refundable. (See the Refunds section for full details.)

4. Our Obligations

4.1. We warrant to you that the Membership is of satisfactory quality and reasonably fit for the purpose for which you bought it.

4.2. Other than as set out in paragraph 4.1 above, all warranties and representations are excluded to the fullest extent permitted by law. Because your results depend on many factors outside our control - including how you apply what you learn, your market, and your own business decisions - we don't guarantee any particular outcomes or results.

4.3. We take care to keep the information we provide accurate and up to date, but we're not liable for any claim arising from information being inaccurate, out of date, or otherwise.

4.4. You agree that we will process your personal data in order to provide the Membership, in line with our Privacy Policy.

5. Intellectual Property

5.1. We are the owner or the licensee of all Intellectual Property Rights and all other rights in the materials provided to you by us as part of the Membership ("Materials") and nothing in these Terms or otherwise shall operate to transfer the ownership of the Intellectual Property Rights in the Materials to you or to any other person.

5.2. You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the Materials.

5.3. We grant to you a limited, non-exclusive, non-transferable, non-sub-licensable, revocable licence to use all or any of the Materials for the purposes for which the Membership was provided only.

5.4. Except as set out in paragraph 5.3, you may not use any of our intellectual property rights at any time without licence to do so. Use of our logo is strictly prohibited without our prior written consent.

5.5. Sessions are recorded by us and made available to you as replays inside The Club. You may not make your own recordings (audio, video, or screen capture) of any part of the Materials, or share any recording with anyone outside the Membership, without our prior written consent.

5.6. You agree that we may use your image and voice in any recordings of the Materials, in any way we see fit, without payment or any further consent.

5.7. You acknowledge that some of the information in the Materials is already in the public domain.

5.8. You may not sell or promote your own products or services to other members at any time without our prior written permission.

5.9. This clause 5 survives termination of the Contract.

6. Term and Termination

6.1. The Contract continues until your membership ends, except for the Terms that are specifically stated to remain in force, which survive termination of the Contract.

6.2. You can cancel your Membership at any time directly from your account (app.ahandcraftedbusiness.com/settings/cards). Cancelling stops future payments automatically, and your access continues until the end of the period you've already paid for. No refunds are given for the current or any past period. (See the Refunds section.)

6.3. Notwithstanding the provisions of paragraph 6.1 or 6.2, either of us may terminate the Contract on written notice to the other with immediate effect if at any time:

6.3.1. the other commits any serious or repeated breach or non-observance of any of the provisions of these Terms; or

6.3.2. becomes insolvent - for example, enters winding-up, makes an arrangement with creditors, is unable to pay its debts, ceases trading, has an administrator or receiver appointed, or is declared bankrupt; or

6.3.3. commits fraud or dishonesty, or behaves in a way that, in the terminating party's reasonable opinion, brings or is likely to bring them into disrepute or seriously harm their interests.

6.4. On or before termination, you must pay any outstanding fees or sums due under these Terms.

6.5. Termination doesn't affect any rights, remedies, obligations, or liabilities either of us has built up by the termination date, including the right to claim for any breach that happened before then.

6.6. If we delay acting on our right to terminate, that doesn't waive our right to terminate or to seek any other remedy later.

6.7. Any clauses that are meant to continue after termination remain in full effect afterwards.

6.8. Where the Contract expires, that counts as termination for any clause that refers to "termination."

7. Refunds

7.1. All membership payments are non-refundable. If you cancel, your access continues until the end of the period you have already paid for, but no refund is given for that period or any earlier period, whether you are on a monthly or annual plan.

7.2. The only exception is where you switch from a monthly to an annual membership partway through a paid month. Any overlap between your final monthly payment and your new annual term will be refunded, normally within 5 days.

 

8. Liability

8.1. We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss or corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by you as a result of you entering into the Contract and/or us providing the Membership.

8.2. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Contract shall in all circumstances be limited to the price paid by you for the Membership.

8.3. If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of our control, we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.

8.4. We shall not be liable for additional costs incurred by you as a result of changes in (i) the Membership, (ii) any of the Materials, (iii) the location of venues or links, (iv) the time and date of sessions or (v) trainers, instructors or coaches.

8.5. Nothing in this paragraph 8 shall limit our liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

8.6. The provisions of this paragraph 8 shall survive termination of the Contract.

8.7. You acknowledge and agree that:

8.7.1. The Contract constitutes the entire agreement and understanding between us and supersedes any previous arrangement, understanding or agreement between us relating to the provision of the Membership (which shall be deemed to have been terminated by mutual consent);

8.7.2. In entering into the Contract you have not relied on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Contract or not) relating to the provision of the Membership other than as expressly set out in the Contract.

9. General

9.1. By joining the Membership you confirm that:

9.1.1. You are legally capable of entering into binding contracts; and

9.1.2. You are at least 18 years old; and

9.1.3. You are buying the Membership for purposes relating to your trade, business, craft, or profession, and not as a consumer; and

9.1.4. That all information you provide us with is materially true and accurate at all times and not misleading in any way.

9.2. You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent. We can transfer all or any of our rights and obligations under these Terms at any time.

9.3. Any notice you send us must go to nicola@ahandcraftedbusiness.com. We may give notice to you at either the e-mail or postal address you provide to us in writing. Notice will be deemed received and properly served 24 hours after an e-mail is sent or two days after the date of posting of a pre-paid first class, recorded delivery or registered letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the first class, recorded delivery or registered post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.

9.4. If any court (or other competent authority) decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be 'severed' from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

9.5. If we do not insist on performance of your obligations or we delay in exercising any rights or remedies that we have, that will not mean that we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you, that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.

9.6. We may vary these Terms (other than the price you're already paying for your current Membership) as we see fit from time to time and if we do, we shall notify you by email of the change of terms. Your continuation with the Membership will be deemed to be your acceptance of any new Terms.

9.7. You accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our site and in our Facebook group. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

9.8. A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

9.9. These Terms and any dispute or claim arising out of or in connection with it shall be governed by English law and you and we both agree to the exclusive jurisdiction of the English courts.

Last updated: 29 May 2026

© 2026 Nicola Smith | A Handcrafted Business